How come your prices are so much lower than the
First Aid Van Companies?
Simple, we don't have a fleet of gas-eating
first aid vans
cruising around all day, and we don't have commissioned sales reps to pay.
We ship your first aid supplies directly to you from our
fully-stocked distribution center in the Heart of America. And you
can expect to save as much as 60% from what the typical
first aid van
service charges for the same products. Lower costs for us
means lower prices for you, it's pretty much that simple!
Our Van
Driver says his prices are higher because he's providing a
service.
Would you pay someone to come every month
& wash your windshield for you? That's a "service",
isn't it? Some services don't have that much value, especially if
it's something you can easily do yourself. I guess that's
why most people pump their own gas and buy milk at a super-market
instead of using a milk-man. Restocking a first aid cabinet
is a lot like that. It isn't rocket-science, and you can easily do it yourself without paying
someone to do it for you. (see next question, below)
Our Van Company Restocks our
kit for us ... how do we know what we need to keep
our kits OSHA & ANSI Z308.1 compliant?
Our Free Replenishment Guides make it easy for
you to keep your first aid kits or cabinets OSHA and ANSI Z308.1 compliant.
Just select the replenishment guide that most closely matches the
first aid kit or cabinet you have. The handy replenishment guides detail the
items you need to be OSHA and ANSI Z308.1 compliant, as well as
the items you should have (but are not required to). You can
sign up for our FREE Reminder Service or get
FREE replenishment guides online whenever you want.
Our First Aid
Van Service comes by every month to check our kits for us...do you guys do
that?
No. That's part of how we save you money.
But if
you sign up for our FREE
Reminder Service, we'll send you a fax or e-mail when it's time to take a look at your
first aid kit contents.
Just tell us what size kit(s) you have, and how often you want to be
reminded, and we will send you a handy replenishment guide that
makes restocking your own kits a snap!
Our
First Aid Kits say they must be serviced and maintained
by a "first aid professional" to be OSHA/ANSI compliant.
Is that really true?
No. Nowhere in OSHA regulations or ANSI Z308.1
standards does it specify who must service or maintain first aid kits or cabinets. There is no stated
definition of the term "first aid professional", nor is
there a published protocol for testing, certifying or licensing those engaged in the
maintaining of first aid kits (unless you count a
driver's license). Any such claim is a deliberate
attempt to deceive you into buying from a first aid van
service. (at their exorbitantly high prices!)
If
I restock my own kit, how do I know where things should go?
It really doesn't matter where things
go, as long as the supplies are accessible, and their
location makes sense to you. When you restock your own first
aid kit,
you will be more familiar with its' contents, than if
someone does it for you. Every organization should have at least one
person familiar with the first aid supplies, and the easiest way to
insure that, is by restocking your own first aid kit. If a van driver is the
only one that knows your kit, where will he be when you have a
first aid emergency?
How is restocking our own kits better for the environment?
When you restock your own first aid kits, you get your supplies shipped directly to you on a common
carrier (usually UPS or FedEx Ground) who's probably delivering
something to you anyway. That's a lot more efficient than someone cruising around all day in
a gas-guzzling, carbon-spewing, first aid van,
delivering a box or two of over-priced bandages. So, not only are
you saving money, you're helping save the
environment. Any way you look at it, that's a win-win. Go
Green and Save Some Green!
How soon can I expect to receive my order?
That depends on where you are located. Orders ship from
our centrally located facility in Overland Park, Kansas, typically
within 24 hours of receiving them. Most
orders travel via FedEx Ground or UPS, and can be expected to reach
their destination within 2-3 working days (+ or - a day, depending
on your location). See
delivery map
My First Aid Van Driver
says he can match all your prices, so why should we buy from you?
Maybe
you should ask your van driver, "if you could give us better
prices, how come you didn't (until now)? You might also ask
him how long the new, lower prices are good for, and how soon will
they be back up to where they were. (They will go back up,
sooner or later, we've seen it many, many times).
How much will my shipping cost be?
If your order totals $50 or more, we pay the
shipping, and unlike most first aid van
companies, we never surprise you with an additional "fuel surcharge".
Since no commercial carrier delivers goods for free, it is necessary for us to charge for
shipping on smaller orders (less than $50).
Click here to view a complete schedule of shipping
charges.
What if I
have a contract with a First Aid Van Service?
If you are in a one-sided contract with a
First Aid Van Company, there may not be much you can do but wait for it
to expire. When it does, you might consider getting your
supplies from a company that doesn't require a contract, and
allows you to buy wherever you can get the best deal. With
our prices and our service, we don't need contacts. You buy
from us on your terms, and we will never try to bully you
with a "one-sided, bogus discount off inflated prices,
we'll sue you if you quit buying from us" contract.
What's the difference between OSHA approved and
ANSI Z308.1 compliant first aid kits?
None, really. OSHA standard 1910.151 (b) states ... an employer must have
"adequate first aid supplies..readily available". OSHA
does not detail specific first aid product requirements, yet does reference ANSI
Z308.1-2003 Minimum Requirements for Workplace First Aid Kits. Details
about specific first aid items that should be included in an ANSI compliant first aid kit
can be obtained here. ANSI Z308.1-2003
Standards
/ OSHA Requirements
What if I need to return something?
No problem! We offer a 100% Satisfaction
Guarantee on everything we sell. If, for any reason, you
wish to return an item (within 30 days of purchase), you may return
it to us, in it's original packaging, in saleable condition, and receive a full
refund for the purchase price of the returned product. Click here
to return goods
How can I get in touch with you if I have a
question or problem?
We can be reached by telephone during regular business hours (M-F /
8:00-4:30 central) at 913-681-5163, (and the phone is answered by
a real live person). Or, anytime by fax, e-mail,
U.S.
Mail, or through our special online communication form. See the
contact
us section for more detailed contact information.
Will my credit card be charged
before goods are shipped?
No. Our order processing system only
allows us to bill for items at the time of shipment. As much as we try to avoid it, we are occasionally forced to
ship an incomplete order. Any back-ordered items will
not be charged until they are actually shipped.
Is my credit card information
secure
when I order on your web site?
Absolutely. Our web site incorporates Secure Socket Layer (SSL), 128-bit
data encryption technology, insuring that your sensitive credit
card data is
transmitted and received in encrypted form, and is deleted after your order is
successfully processed. See our internet
security page for more details.
Do you share any customer information with other companies?
No. We don't like getting "spammed" any more that
you do, so we will never, under any circumstances, share your e-mail
address, or any other customer information with any third-party. See our
privacy
policy for more details.
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